Returns & Exchanges
At Roundabout Resale Couture, we want you to love your designer finds; however, if you are not completely satisfied, we accept returns on eligible items within 14 days of delivery. Please ensure all original security tags remain attached and the item is in its original, unworn condition.
Initiate Your Return
Visit our online returns portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
Pack Your Items
Carefully place the items in their original packaging, ensuring that all designer dust bags, authenticity cards, and Roundabout tags are included.
Ship to Boutique
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of receiving your RMA.
Quality Inspection & Refund
Once our luxury experts verify the item's condition, your refund will be processed to your original payment method, minus a restocking fee, within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing